I would like to comment on one of my best business encounters that I achieved. I am a sole practitioner who had to jump around from one biller to another due to many bad experiences. I found that I was paying ridiculous fees and not receiving the satisfaction that I deserve. I was discussing this situation with a colleague who told me that he had the same problem until he found Medical Service Associates. I took his advice and have been with MSA for the past 3 years. I have never felt so relieved! Bruce Bartlett goes over and beyond what he has to do. He personally calls patients for me to explain the difficult verbiage of an Explanation of benefits report in layman terms. That has helped me tremendously with my patient’s repertoire. Thank you Bruce and your fine team for making my life comfortable.